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Welcome to Cheap eSIM LLC ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at [email protected].
When you visit our website https://cheapesim.io/ and use our services (purchasing eSIM data plans), you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use. The personal information we collect may include the following:
- Personal Information Provided by You: We collect names; email addresses; billing addresses; debit/credit card numbers; and other similar information necessary to process your order.
- Payment Data: We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by our payment processor Stripe. You may find their privacy policy link here: https://stripe.com/privacy.
- Technical Data: Due to the nature of our service (eSIM), we may collect technical information regarding your device model, operating system, and unique device identifiers (such as ICCID) strictly for the purpose of delivering and activating the eSIM service.
3. How We Use Your Information
We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.
We use the information we collect or receive:
- To facilitate account creation and logon process.
- To fulfill and manage your orders: We use your information to fulfill and manage your orders, payments, returns, and exchanges made through the website.
- To deliver the eSIM service: To generate the QR code and technical details required for your specific device.
- To send administrative information to you: We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
- To request feedback: We may use your information to request feedback and to contact you about your use of our website.
- To protect our Services: We may use your information as part of our efforts to keep our website safe and secure (e.g., for fraud monitoring and prevention).
4. Will Your Information Be Shared With Anyone?
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
- Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., payment processing via Stripe, email delivery, hosting services).
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
5. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.
6. How Long Do We Keep Your Information?
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
7. How Do We Keep Your Information Safe?
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk.
8. Your Privacy Rights
Depending on your location (e.g., if you are a resident of the European Economic Area or UK), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information.
To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.
9. Updates to This Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
10. Contact Us
If you have questions or comments about this policy, you may email us at [email protected] or by post to:
Cheap eSIM LLC