If you experience any internet issues with Truly Roaming in Uganda, the best way to contact our support team is by connecting to an available Wi-Fi network. Most lodges, hotels, and cafes in cities like Kampala or Entebbe offer Wi-Fi access. Once connected, you can reach our 24/7 support via WhatsApp or email, and we'll assist you promptly to get your service restored, ensuring minimal disruption to your remote work schedule.
HELP CENTER
How to contact Truly Roaming support if internet fails in Uganda?
Updated April 22, 2026
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